1. Purchase and Payment
1.1 The Efficient Services Starter Pack is available for purchase at a price of [₹1000]. Payment is processed through Razorpay’s secure payment gateway.
1.2 By making payment, you agree to pay sales-based charges on your gross sales as outlined below and operational fees for a period of 30 days. To continue receiving services after this period, you must make an additional payment.
1.3 The Pack is non-refundable once sold.
2. Services Provided
2.1 The Efficient Services Starter Pack includes the following services:
- Daily Operations:
- 50 SKU Listing: Listing up to 50 SKUs on Amazon.
- Brand Approval: Subject to the documents provided by the seller.
- Inventory Updation: Updates based on information provided by the seller.
- Pricing Updation: Updates based on information provided by the seller.
- Order Scheduling: Scheduling orders for daily shipments.
- Miss Pickup Form: Raising support tickets if orders are not picked up by the delivery team.
- Maintaining Account Health: Maintaining account health as per documents provided by the seller. Metrics are dependent on the seller.
- Raising Support Tickets: Raising support tickets for any queries.
- Monthly GST Report Sharing: Preparing and sharing monthly GST reports for Amazon Marketplace.
- Advertisement: Running ads, coupons, and deals. All related marketing expenses are the responsibility of the seller.
- Safe-T-Claim Filing: Filing Safe-T-Claims for wrong, broken, or damaged items in returns to seek reimbursement. We do not guarantee acceptance of claims.
- Weekly Operations:
- Listing Optimization: Optimizing product listings.
- Advertising Optimization: Optimizing ad campaigns.
- Product Analysis: Analyzing product performance.
- Business Reports: Providing business performance reports.
- Google Meet: Weekly meetings to discuss progress and strategies.
2.2 Seller Responsibilities:
- Provide and maintain accurate records, including invoices, authorization letters, and other necessary documents.
- Bear all marketing expenses related to the promotion of their products and business.
3. Limitation of Liability
3.1 Efficient Services is not liable for any fees charged by Amazon or any changes to Amazon’s policies that may affect the Pack or your business operations.
3.2 Our liability for any circumstances related to the Pack is limited to the basic amount charged for the Pack.
3.3 We are not responsible for any issues arising from the shipment of orders, including discrepancies between what was shipped and what the customer received or returned.
4. Sales-Based Charges
4.1 Sales-based charges are calculated on the basis of gross sales within 30-day period from the date of payment for operational fees, as follows:
- Sales between ₹15,000 to ₹24,999: Fixed fee of ₹1,000
- Sales between ₹25,000 to ₹49,999: Fixed fee of ₹1,500
- Sales between ₹50,000 to ₹99,999: Fixed fee of ₹2,500
- Sales between ₹1,00,000 to ₹2,99,999: Fixed fee of ₹5,000
- Sales between ₹3,00,000 to ₹4,99,999: Fixed fee of ₹10,000
- Sales between ₹5,00,000 to ₹10,00,000: Fixed fee of ₹25,000
- Above ₹10,00,000: Fees as per the new contract signed with the company
4.2 If sales are less than ₹15,000, the operational fee of ₹1,000 will be charged. Operational fees and sales-based charges are distinct, with operational fees covering daily account management and sales-based charges related to gross sales.
5. Additional Terms
5.1 Services not listed in this Pack will incur additional charges and will be billed separately.
5.2 We are only a service provider assisting in scaling up your business on Amazon. We are not responsible for any marketing expenses or Amazon-related fees beyond those specified in this agreement.
5.3 Any updates to Amazon’s policies or procedures are outside of our control, and we will not be liable for any consequences arising from such changes.
6. Dispute Resolution
6.1 Any disputes arising from or related to these Terms shall be resolved by arbitration in accordance with the Arbitrator Act.
6.2 All disputes will be subject to the exclusive jurisdiction of Bina, Madhya Pradesh.
7. Changes to Terms
7.1 Efficient Services reserves the right to update these Terms from time to time. Any changes will be posted on our website and will take effect immediately upon posting.
7.2 Your continued use of the Pack after any changes constitutes your acceptance of the revised Terms.
8. Contact Information
8.1 For any questions about these Terms or the Pack, please contact us at [+91 81037 99567].
9. Miscellaneous
9.1 These Terms constitute the entire agreement between you and Amazon regarding the Pack and supersede any prior agreements or understandings.
9.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
By purchasing or using the Efficient Services Starter Pack, you acknowledge that you have read, understood, and agree to these Terms and Conditions.